Terminology Issues & logbook

Category

• Definition - A category is a demarcation of a functional domain for which issue can be submitted.

• Examples - Safety, Maintenance, Quality,...

• Configuration - A category can be created via Settings › Issues › Categories .

Subcategory

• Definition - A subcategory is always part of a category and inherits the "custom fields" from its parent category. All other preferences will be overwritten.

• Examples - Near misses (safety), blocked product (quality), technical intervention (maintenance),…

• Configuration - A subcategory can be created via Settings › Issues › Subcategories.

Custom fields

• Definition - A custom field is a selection or input field on a form.

• Options - Text, number, choice, data, date & time, file upload.

• Configuration - A subcategory can be created via the button on the (sub)category.

Statuses

• Definition - A status represents the current state or progress stage of an issue within its workflow.

• Examples - Waiting decision, Blocked, Budget constraints, Ordered, ...

• Configuration - A status can be created via Settings › Issues › Statuses.

Workflows

• Definition - The sequence and possible transitions of statuses linked to an issue.

• Examples - Waiting decision, Blocked, Budget constraints, Ordered, ...

• Configuration - A Workflow can be created via Settings › Issues › Workflows.